![]() ![]() ![]() Each tool has its own interface, licensing costs and requirements. Sysadmins might have to use SSH, FTP, Telnet, RDP, VNC, HTTPS, TeamViewer, LogMeIn and many other tools to access remote computers-and that’s before lunch. On any given day, sysadmins’ screens are littered with windows. Easily organize and retrieve sessions with an intuitive user interfaceįEATURE 1: MANAGE A WIDE RANGE OF REMOTE CONNECTION TECHNOLOGIES AND PROTOCOLS.Manage roles, permissions and user security rights.Securely share session settings between users.Vault and store account passwords and other sensitive information.Manage a wide range of remote connection technologies and protocols.LOOK FOR A REMOTE DESKTOP MANAGEMENT SOLUTION WITH THESE CORE FEATURESĪ remote desktop management solution should have five core features if it is to transform the way sysadmins do their jobs. These realities sap productivity and make sysadmins’ jobs more difficult.Ī remote desktop management solution that addresses these challenges can be truly transformational-if it has the five essential features described in this paper. Of course, some manage user access through Microsoft Active Directory, but even so, users could be required to enter their credentials dozens of times in a day. Some resort to insecure methods of password management such as spreadsheets and plain text in script files. Adding to the complexity of their jobs, sysadmins often have dozens, or even hundreds, of credentials sets to store and protect. Sysadmins use multiple remote connection technologies, each of which supports specific protocols and has its own tools and unique user interface. These tools are indispensable-no one wants to go back to the days of trying to talk users through a problem over the phone.īut the same tools can also inhibit productivity. On a typical workday, sysadmins might connect to remote systems using Remote Desktop Protocol (RDP), PuTTY, browser-based tools, proprietary software, virtual private networks (VPNs) and many more remote connection technologies. System administrators are ready for a revolution in the way they do their jobs. How remote desktop management can help sysadmins do their jobs more easily THIS ARTICLE WAS WRITTEN BY THE TECH TARGET TEAM IN PARTNERSHIP WITH DEVOLUTIONS. ![]()
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